Microsoft Dynamics 365 CRM

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FOR MARKETING

FOR SALES

CUSTOMER SERVICE

RECOMMENDED

Manage relationships with your customers

These applications take care of your company’s marketing, sales, and customer service functions and processes. Its purpose is to organize, record and facilitate relationships with customers. Although they can be used separately as modular applications, they work best when integrated into a CRM platform.

The apps can be used from mobile devices, providing your sales agents with the necessary tools to access ATAWAD information to perform in the best way.

Plus, they easily integrate with other systems, giving you valuable customer insights at a glance with the Customer Voice tool, which collects and analyzes feedback from your customers in real time.

FOR SALES

Win new customers using today's tools
SELL WITH TODAY'S TOOLS

Empower sellers with the vision, guidance and tools to achieve personal and lasting relationships with their customers.

Real customers,
Real results.

  • Sell smarter
  • Increase sales profitability
  • Improve the preparation of your staff
  • Innovate with personal and lasting sales solutions with your customers.
  • Plan in real time
  • Follow-up of the sales team and commercial goals

FOR MARKETING

SELL WITH THE TOOLS OF TOMORROW
LOYALTY TO YOUR CUSTOMERS

Increase demand for your products and services through better experiences for your potential customers with marketing tools.

Deliver value through the right channels

  • Multi-channel marketing campaigns (mailing, landing pages, telemarketing, SMS integration, LinkedIn integration, among others.)
  • Make informed decisions on the campaigns that generate the most value
  • Coordinate your sales and marketing teams
  • event management

FOR CUSTOMER SERVICE

Automate customer service

Improve your customer loyalty. With this tool you can give quality customer service effortlessly.

Provide comprehensive experiences.

  • Personalize the service
  • Deliver value at every touchpoint
  • Interact with your customers on any channel (chatbots, phone, and email)
  • Deliver a consistent, single, and unified service experience.
  • Quickly offer other services the customer needs
  • Get feedback from your customers to improve.
  • Resolve cases faster and more efficiently.

WHY MICROSOFT DYNAMICS 365?

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Decision power

Flexibility

Easy to use

Save money

Save money

Easy to use

Flexibility

Decision power

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